RIYADH, Saudi Arabia, April 15, 2022 /PRNewswire/ — Riyadh Airports Business, which manages and operates King Khalid Worldwide Airport (KKIA) in Riyadh, Saudi Arabia, has launched an up-to-date variation of the interactive chat assistance via “WhatsApp” and Twitter. The new model is chopping-edge technology, empowered with synthetic intelligence technological innovation.
The most up-to-date variation incorporates new features to provide a unique and modern working experience, this kind of as replacing extensive textual content messages and lists with a set of alternatives and drop-down menus, which allow the person to simply click on the menu and opt for the service to get the provider quickly and effortlessly.
An additional large milestone is offering flight notifications in sign language for the deaf and dumb, as well as information on the airport’s expert services, creating KKIA the very first airport in the globe to offer this kind of a function.
In this context, Eng. Mohammed bin Abdullah Al-Maghlouth, CEO of Riyadh Airports, stated: “By launching the up-to-date version of the interactive provider, we intention to boost passengers’ experiences through King Khalid Worldwide Airport. As we apply artificial intelligence to develop an partaking knowledge by means of social channels, as nicely as giving an unparalleled journey knowledge for individuals with disabilities.”
Vacationers and airport website visitors will be equipped to easily inquire about flights, assistance fees, and other info employing the new feature, which is available for “IOS” and “Android” end users. This provider will also contribute to the diversification of interaction channels and the achievement of new degrees of passenger pleasure.
It can be truly worth mentioning that Riyadh Airports unveiled many initiatives not too long ago as portion of its strategic digital transformation prepare, like the freshly introduced advanced electronic platform “OFOQ” to regulate operations at KKIA.
Notes to Editor
About Riyadh Airports Corporation (RAC):
Riyadh Airports Company (RAC) was set up in 2016 as portion of the Kingdom of Saudi Arabia’s privatization of the aviation sector. Presently running functions at King Khalid Intercontinental Airport in the Saudi Arabian funds, RAC’s vision is to grow to be a regional pioneer in airport administration. The team at RAC is now doing the job on cementing its posture as a chief in the civil aviation sector, as it manages a world-class middle for passengers, cargo shoppers and partners.
For more facts, remember to check out www.riyadhairports.com
King Khalid Worldwide Airport
King Khalid International Airport was opened in 1983 in the Saudi Arabian capital of Riyadh. Spanning an spot of 375 km2, located 35 km from the town centre, the airport incorporates five passenger terminals, 40 passenger boarding bridges, and a auto park with the ability for 11,600 cars. The airport consists of the Royal Terminal, the central manage tower, two parallel runways, each and every of which is 4,260 meters (13,980 ft) long.
About 51 global and domestic airlines function by way of King Khalid Worldwide Airport, travelling to far more than 105 places. With much more than 217,000 flights taking off every year from King Khalid Global Airport, the facility serves much more than 28.5 million passengers each year.
Resource Riyadh Airports Business